Please read our return policy carefully before ordering.
*Orders cannot be changed or cancelled once it has been processed.
*For returns and exchanges, the customer must complete the online Returns Form below. If you are having trouble with the Form, please email us at firstname.lastname@example.org
* Uniforms that are returned completely wrinkled will not be accepted. Please do not shove a uniform into a bag and return. This will ruin the uniform and make it unsellable. We will not accept items in this condition. Item will be returned at your expense.
* When returning shoes, please make sure you ship the shoe in an outer box. The original retail shoe box must be in new, resalable condition. We will refuse the shoes if there are shipping label directly on the retail shoe box..
* Sealed Personal hygiene items cannot be returned once they have opened the package. This includes items like mouth guards and underwear cups.
* Please note, orders cannot be cancelled once it has been processed.
* Kungfu4less.com offers a 30 Day return/exchange policy
on items in new condition
. Items must be returned in new condition with all tags and retail packaging
. Item will not be accepted it the item is not retuned in the original retail packaging. Item will be returned at the customers expense.
* There are absolutely no returns or exchanges accepted for books, videos, customized items, washed or used merchandise, for any reason. Please make sure the item is correct before washing.
* The customer is responsible for any shipping cost involved in returns and exchanges unless an error was made by our company. ie, wrong item was shipped.
* An RMA number and return address will be provided within 48 hours. We do offer a discount return shipping label for returns and exchanges but it is optional. You are not obligated to purchase a return label from us. You can ship back using any carrier of your choice. When returned with your own label for exchanges, the return shipping cost back to you will still be charged to your credit card.
* No refunds or exchanges are accepted on books, videos and customized items like embroidered belts and silk screened uniforms.
* A 15% restocking fee will be applied to all returns. There is no restocking fee for exchanges.
* Promo shipping does not apply to exchanges. The full amount of the actual shipping cost will be billed to your card for return shipping.
* Please allow up to 3 weeks for the return and exchange.
* Kungfu4less does not take any responsibility for lost or miss delivered returns. Please make sure you send all items back insured using a service that provides a tracking number.
* If an item arrives damaged or defective or the wrong item is sent, Kungfu4less will send you a prepaid return label to return the item and a new replacement will be sent to you at no cost. Please note, we do not send return label and issue refunds in these situation. This policy was implemented to discourage anyone from intentionally damaging products to get free returns. Once the new replacement is received and you still want to return the item, you can follow the normal return procedure at that time. The customer will be responsible for reporting the issue in a timely manner. Please do not allow too much time to pass before letting us know, you may lose the window of opportunity to file a claim.
PLEASE ALLOW 24 TO 48 BUSINESS HOURS FOR A REPLY
. Please note we are not open on the weekends. Any submission received on the weekends will not be received until the following business day.
Once an item is used, it can no longer be returned to Kungfu4less. Many items have Manufacturer warranties so if you have an issue with item and you have only used it for a week, send us images and description of the issue and we forward the info to the Manufacturer. If there is a defect, a new replacement will be sent out by the Manufacturer at no cost.
Please note our sizing chart is very general and is for reference only. We understand that people come in very different shapes and sizes and our sizing chart does not account for everyone. Please understand that our website operates on low margins which means we cannot pay for return shipping because the customer feels the item he or she purchased does not fit well. We will however correct any shipping error made by Kungfu4less. Example - wrong size or wrong item was shipped. We will also reship a new item if an item arrives damaged or defective and provide a prepaid return label if we need the item to be sent back. The customer will be responsible for reporting any issues in a timely manner. Please do not allow too much time to pass before letting us know.
Items received may be slightly different than what is pictured. Manufactures like to update their products regularly and we may have an older picture displayed. Please rest assured we will always try and ship you newest version available.
If a package is refused or returned to do address error. This will incur return shipping costs. In the event an order is refused or and invalid address was provided. A credit will be issue for the order once it is returned. However any shipping fees we incurred on the order will be deducted. For example If you received free shipping on an order and the order is refused or returned, the original cost of shipping the order as well as any return shipping fees will be deducted from your credit.